Kaufmännischer Mitarbeiter in der Immobilienwirtschaft - Schwerpunkt Kundenbetreuung (w/m/d)
Core
Support tenants after lease signing, foster sustainable neighborhoods, and act as the primary contact for tenant needs.
Role type
Customer service representative (real estate)
Builds
Harmonious tenant communities and neighborhood engagement
Domain
Real estate / Residential property management
Deliverable
client delivery
Required skills
Empathy, communication, structured independent work, willingness for neighborhood presence, Class B driver's license
Preferred skills
Experience in tenant care
Responsibilities
Serve as the first point of contact for tenants regarding lease matters, conduct regular tenant hours and individual meetings, perform move-out inspections with technical staff, proactively contact tenants regarding payment arrears, act as a mediator between tenant interests and company goals, promote good neighborhoods through tenant activation and events
Seniority
Entry-level / Junior