Customer Project Manager (m/w/d)
Core
Managing multiple aircraft projects from offer acceptance to final payment, coordinating customer programs, and ensuring project scope, schedule, and quality alignment with business strategy.
Role type
Senior Customer Project Manager (Business Aviation)
Builds
Aircraft maintenance and upgrade projects for business jets
Domain
Aviation / Business Aviation / Aircraft Maintenance
Required skills
Project management, complex sales, aircraft maintenance experience, contract and air law knowledge, business economics, ERP systems, English (fluent)
Preferred skills
Second foreign language, international experience, aircraft technology knowledge
Technologies
MS Office, ERP systems
Responsibilities
Monitor project progress and update daily status reports, coordinate internal stakeholders (Engineering, Interior Design, Production, Finance, Legal, Sales), manage customer billing and invoicing, coordinate customer programs (Smart Parts, ESP, MSP), align entertainment programs during layover, ensure adherence to project duration, costs, and quality.
Seniority
Senior, hands-on IC