CareerPlan

Sachbearbeiter Datenschutz / Reklamationsmanagement (m/w/d)

Köln, NORDRHEIN_WESTFALENFull-time2026-09-01 → 2026-11-11
On-site

Core

Handling GDPR data subject requests, creating data copies, and managing complaints for customers in Germany and Austria.

Role type

Data Protection & Complaints Officer

Builds

GDPR-compliant data processing workflows and complaint resolution processes

Domain

Legal compliance / Data Privacy

Deliverable

dashboards & analysis

Required skills

GDPR knowledge, data copy creation, legal document handling, CRM system usage, process analysis, stakeholder communication

Preferred skills

Legal or administrative background, experience in data protection or legal environments, advanced IT skills

Responsibilities

Process data subject access requests (DSGVO Art. 15), evaluate complex data protection cases, coordinate with external law firms, analyze compliance reports, document decisions, manage complaints

Seniority

Junior to Mid-level, hands-on IC