Legal Response Specialist
Core
Handle legal, privacy, and security requests by reviewing cases, drafting responses, and coordinating with Legal and GRC teams.
Role type
Senior operational specialist (legal response & privacy operations)
Builds
Legal-approved responses, data subject request resolutions, and security questionnaire coordination
Domain
Technology, Legal, Privacy & Compliance
Deliverable
client delivery
Required skills
Legal/privacy operations, GDPR/CCPA compliance, data subject requests, security questionnaires, case tracking, escalation procedures, process improvement
Preferred skills
Paralegal certification, SOC 2/ISO 27001/HIPAA experience, AI product familiarity, Intercom/Decagon/Linear/Kodex
Technologies
Intercom, Decagon, Linear, Kodex
Responsibilities
Monitor and route legal/privacy tickets, draft responses using approved templates, coordinate security questionnaires, track case completion, test AI bypass rules, manage backup coverage, report backlog and recurring issues
Seniority
Senior, hands-on IC
