Fachberater Hilfsmittel (m/w/d)
Core
Provide expert consultation and support for the team regarding complex questions in the field of assistive device supply.
Role type
Senior IC specialist in assistive device supply
Builds
Process quality improvements and internal control systems for assistive device supply
Domain
Health insurance / Social security / Assistive technology
Deliverable
dashboards & analysis
Required skills
Process optimization, Internal control systems, Team mentoring, Cross-departmental communication, MS Office
Preferred skills
Social insurance assistant qualification, Health insurance specialist degree, Business management degree
Responsibilities
Consult and support the team on complex assistive device supply questions, Develop and implement measures to improve process quality, Support onboarding of new employees, Communicate with external agencies (pension insurance, employment agencies), Control and steer processes and quality standards, Represent and support the team leader