Kaufmännischer Mitarbeiter (m/w/d) im Verkaufsinnendienst
Core
Coordinate communication between customers, outside sales, and internal departments; create quotes and process inquiries to support sales and customer satisfaction.
Role type
Sales Operations Specialist (Commercial)
Builds
Sales processes, customer support workflows, and sales enablement materials
Domain
FMCG / Beverage wholesale
Required skills
Commercial training or degree, sales support experience, process optimization, data analysis, MS Office, ERP systems, CRM software, IT requirements translation
Preferred skills
FMCG or beverage industry experience, digitalization project experience, market analysis
Responsibilities
Customer consultation and support, process optimization in sales operations, sales support including preparation of customer meetings and individual offers, translating sales requirements into technical solutions, revenue growth through sales actions and customer analysis, data management and reporting, interface between sales and technology/logistics