Technischer Trainer Smart Home / Region Ost (m/w/d)
Core
Conducting on-site technical training for professional customers on Homematic IP smart home products, providing technical support, and consulting on new construction and renovation projects.
Role type
Senior technical trainer and field support specialist
Builds
Smart home control systems and solutions for residential and commercial clients
Domain
Smart home / IoT / Home automation
Required skills
Technical understanding of smart home systems, customer consultation, on-site service installation, complex error analysis, group presentation, travel management
Preferred skills
Experience in electrical engineering, teaching/pedagogy, network knowledge
Technologies
Homematic IP, Office software, Network tools
Responsibilities
Prepare and conduct on-site training sessions for professional customers, handle technical customer inquiries via phone/email/platform, perform service installations at customer sites, analyze complex errors for the development team, consult on new construction and renovation projects
Seniority
Mid-level, hands-on field role