Fachberater Ersatz- und Erstattungsansprüche (m/w/d)
Core
Senior specialist advising on complex substitute and reimbursement claims, improving process quality, and supporting team leadership.
Role type
Senior IC claims specialist (health insurance)
Builds
Process improvements and quality controls for claims handling
Domain
Health insurance / Social security
Deliverable
dashboards & analysis
Required skills
Claims expertise, process improvement, team mentoring, stakeholder communication, internal controls, MS Office
Responsibilities
Advise team on complex substitute and reimbursement claims, develop and implement process quality measures, support onboarding of new staff, communicate with external parties (accident insurance, other health funds), control and steer processes and quality standards, support team leadership
Seniority
Senior, hands-on IC