Werkstattleiter (m/w/d)
Core
Leading and coordinating a workshop team to ensure customers' vehicles are safe and ready for travel, managing service schedules, and handling complex technical assessments.
Role type
Workshop Manager (IC)
Builds
Vehicle repair and maintenance services for customers
Domain
Automotive / Camping
Required skills
Workshop process planning, technical assessment, team coordination, cost calculation, material procurement coordination, customer complaint handling, team training
Preferred skills
Master qualification or equivalent experience, technical understanding, independent work style
Technologies
N/A
Responsibilities
Coordinate and schedule service technicians based on qualifications and capacity; Organize and ensure workshop and service appointments; Inspect completed repairs and perform functional tests; Coordinate external service orders; Assess purchased vehicles for complex issues; Calculate internal repair costs and time requirements; Support service reception and handle complex customer complaints; Lead team training and knowledge sharing.
Seniority
Mid-level, hands-on IC
