Speditionsleitung (m/w/d) in Hamburg-Veddel
Core
Managing end-to-end dispatch operations for partial, less-than-truckload, and full truckload shipments of steel, non-ferrous metals, and long goods, while leading the dispatch and commercial teams.
Role type
Senior logistics operations manager (freight forwarding)
Builds
Operational logistics processes for domestic and international freight
Domain
Logistics and freight forwarding (steel, non-ferrous metals, long goods)
Required skills
Team leadership, operational process optimization, customer communication, sales support, staff training and development, regional freight carrier knowledge
Preferred skills
Empathy, strong communication skills, experience with service and claims processing
Technologies
Dispatch systems, communication tools
Responsibilities
Responsible for all dispatching (partial, piece, and full loads), optimizing operational processes for local and long-distance transport, motivating and leading the dispatch and commercial team, communicating directly with customers and companies, performing sales activities as agreed, covering service, clearance, and claims processing tasks.
Seniority
Senior, hands-on IC