Global Operations Asssociate
Core
Execute end-to-end movement of freight shipments within a regional network, ensuring on-time delivery and cost efficiency while coordinating with internal and external partners.
Role type
Senior IC global operations associate (freight forwarding)
Builds
Regional freight movement operations for Flexport's global trade platform
Domain
Global logistics and supply chain management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
End-to-end freight movement execution, stakeholder coordination (carriers, customs, vendors), KPI/SLA management, operational efficiency analysis, problem-solving, compliance adherence, cost control
Preferred skills
Technology-first mindset, data-driven decision making, process standardization, client service orientation
Technologies
Operational tools, data analytics platforms
Responsibilities
Execute end-to-end movement of freight shipments within a regional network (imports and exports), including intermodal movements; Coordinate day-to-day operations with internal and external partners (carriers, vendors, customs, regional trade lane management); Ensure shipments move on-time, handle exceptions proactively, and maintain high-quality client communication; Solve client issues quickly and develop independent solutions; Use data and operational tools to identify patterns and contribute to efficiency improvements; Manage priorities independently to satisfy internal KPIs and SLAs
Seniority
Mid-level, hands-on IC