Operations Manager Shell Recharge E-Mobility (m/w/d)
Core
Operations Manager responsible for strategy, performance, and commissioning of the Shell Recharge EV charging network in Germany.
Role type
Senior Operations Manager (E-Mobility Infrastructure)
Builds
EV charging network operations and commissioning processes for Shell Recharge in Germany
Domain
Energy / E-Mobility / Charging Infrastructure
Required skills
Operations management, Project management, Technical infrastructure knowledge, Stakeholder management, Process optimization, Data analysis, Energy market knowledge, Vendor management, API/OCPP understanding, KPI tracking
Preferred skills
Experience in E-Mobility or energy sector, Knowledge of CPO/MSP environments, Analytical thinking
Technologies
OCPP, OCPI, API
Responsibilities
Implement and develop strategies for CSR, charging station performance, and customer satisfaction; Manage end-to-end commissioning of EV charging points; Coordinate Level-2 customer support and triage processes; Lead operational and performance review meetings; Ensure site compliance and audits; Optimize EPCM and FMC delivery models.