IT Support Specialist (m/f/d)
Hybrid
Core
Diagnose and resolve Tier 1 and Tier 2 IT incidents, manage network connectivity, and provide bilingual user support for a global healthcare logistics organization.
Role type
IT Support Specialist (Tier 1/2)
Builds
Stable IT operations and user productivity for a growing international logistics company
Domain
Healthcare logistics / Enterprise IT
Required skills
Windows environment support, Microsoft 365 administration, network troubleshooting (LAN/WAN/VLANs/routing/firewalls/VPNs), hardware and software installation, ticket management, bilingual technical communication
Preferred skills
ITSM tool usage, endpoint imaging/MDM, SOC/SIEM familiarity, enterprise print environment experience
Technologies
Windows, Microsoft 365, Teams, SharePoint, Exchange, Freshservice, Freshdesk, Intune, TCP/IP, VLANs, firewalls, VPNs