Operations Assistant (m/w/d)
Core
Operations Assistant supporting participants from registration to seminar day, handling inquiries, documentation, and event logistics for an NLP training company.
Role type
Operations Assistant
Builds
Registration processes, participant lists, invoices, and seminar materials
Domain
Education / NLP Training
Required skills
Office management, accuracy, documentation, customer communication, Microsoft Office (Outlook, Excel), German (C2)
Preferred skills
Event management, customer support, CRM tools (Elopage, HubSpot, Notion, Asana), NLP/Coaching interest
Responsibilities
Answer participant questions via phone and email, manage registrations and participant lists, prepare invoices and track open items, verify booking numbers and plan materials, coordinate with trainers and team, handle office admin (invoices, orders, mail, filing), document and improve processes
