Disponent / Disponentin (m/w/d) im Abschleppdienst
Core
Coordinate and dispatch tow and recovery vehicles, handling emergency calls and customer inquiries from police, insurers, clubs, and private individuals.
Role type
Operations dispatcher for tow and recovery services
Builds
Dispatches tow trucks and manages logistics for vehicle recovery operations
Domain
Automotive services / Logistics
Deliverable
client delivery
Required skills
Dispatching, emergency call handling, data entry, order processing, invoicing, PC proficiency (MS Office), reliability, self-organization, stress resistance
Preferred skills
Truck driver's license (LKW)
Responsibilities
Coordinate dispatch of tow and recovery vehicles, answer emergency calls and customer inquiries, perform data entry and financial order processing, act as liaison between drivers, customers, and authorities