Mitarbeiter (m/w/d) Vertragsservice oder Leistungsservice Krankenversicherung
Core
Handling contract and claims inquiries for health insurance policyholders, including processing new/changed contracts, claims, and complaints.
Role type
Health insurance contract and claims service representative
Builds
Contract administration and claims processing for health insurance products
Domain
Health insurance / Insurance services
Deliverable
client delivery
Required skills
Health insurance product knowledge, contract administration, claims processing, customer service, PC proficiency
Preferred skills
Experience in health insurance or healthcare sector, knowledge of billing processes
Responsibilities
Process new and changed insurance contracts, handle claims and complaints, support sales partners with product inquiries
Seniority
Entry-level / Junior