Sachbearbeiter für Kundendienst und Terminplanung im Möbelhaus/Küchenstudio (m/w/d)
Core
Handling customer service, complaints, and scheduling furniture/kitchen deliveries and installations.
Role type
Customer service and operations coordinator
Builds
Furniture and kitchen products
Domain
Furniture retail and kitchen installation
Deliverable
client delivery
Required skills
Order processing, complaint handling, appointment scheduling, documentation, written communication
Preferred skills
Industry knowledge
Technologies
Industry-specific ERP, Windows applications
Responsibilities
Process orders and confirmations, handle customer complaints and follow-up work, schedule deliveries and installations, create delivery documents, manage written correspondence
Seniority
Entry-level