Key Account - Support - im Vertriebsinnendienst (m/w/d)
Core
Support key German customers for a building supplier of locks and hardware from inquiry to delivery.
Role type
Senior inside sales support specialist (building hardware)
Builds
Locks, hinges, and components for doors, windows, and gates
Domain
Construction supply industry / Building hardware
Deliverable
client delivery
Required skills
ERP system management, commercial and technical customer consulting, quotation preparation, internal cross-functional collaboration, market presence development
Preferred skills
Knowledge of locks and hardware products, English fluency, additional foreign language (B1)
Responsibilities
Manage key German customers from inquiry to delivery, track orders in ERP system, provide commercial and technical customer consulting, handle customer communication and complaints, prepare quotations and sales materials, collaborate with internal departments to develop customer solutions, drive market presence and product development
Seniority
Senior, hands-on IC