Kaufmännische/r Mitarbeiter/in (m/w/d) Kundenservice Sammelgutausgang
Core
Handling customer service tasks for consolidated cargo shipments, including shipment recording, claims processing, and shipment research.
Role type
Customer service representative (logistics)
Builds
Customer service workflows for consolidated cargo logistics
Domain
Logistics and freight forwarding
Deliverable
client delivery
Required skills
Commercial training, English (basic), communication skills, teamwork, initiative, stress tolerance
Responsibilities
Recording shipments, processing customer and partner claims, researching shipments using software, monitoring deadlines