Kundenservice (m/w/d)
Core
Customer service advisor handling inquiries, cash transactions, and sales referrals for a banking/financial services team.
Role type
Customer service advisor (banking/finance)
Builds
Customer service operations and sales support for regional banking customers
Domain
Banking and financial services
Deliverable
client delivery
Required skills
Customer acquisition, process-oriented work, cash handling, administrative tasks, relationship management
Preferred skills
Communication skills, empathy, independence, teamwork
Technologies
None stated
Responsibilities
Proactively contact customers to discuss products and identify needs, serve as the first point of contact for all customer inquiries, manage cash transactions and administrative duties, ensure smooth service operations, maintain and develop customer relationships
Seniority
Entry-level to mid-level, open to career switchers