Vertriebsinnendienstmitarbeiter 2026-00586 (m/w/d)
Core
Sales operations specialist handling order processing, customer support, and coordination between sales, production, and logistics for an industrial company.
Role type
Sales Operations Specialist (Order Processing & Customer Support)
Builds
Sales orders, customer reports, and operational coordination
Domain
Industrial manufacturing / Sales Operations
Required skills
Order processing, customer service, ERP system usage, MS Office, data analysis, complaint handling, cross-functional coordination
Preferred skills
English language skills
Technologies
ERP systems, MS Office
Responsibilities
Manage and consult with existing customers via phone and email, create and track sales quotations, process and verify customer orders, monitor delivery schedules and coordinate with production/logistics/purchasing, serve as the primary contact for order-related inquiries, collaborate with the outside sales team, maintain customer master data in the ERP system, generate sales reports and statistics, handle complaints and develop customer-oriented solutions, support sales campaigns and administrative tasks
Seniority
Entry to Mid-level, hands-on IC