Komm' ins Team als Customer Service Officer (m/w/d)
Core
First point of contact responsible for end-to-end processing of customer inquiries from request to invoicing, including SAP Idoc handling.
Role type
Customer Service Officer (Sales Operations)
Builds
Customer service processes and invoicing workflows
Domain
Manufacturing / Sales Operations
Required skills
ERP systems, SAP Idoc processing, MS Office, commercial training, customer data management
Preferred skills
Technical understanding, English communication
Responsibilities
Handle customer inquiries from request to invoicing, monitor customer appointments, maintain customer master data and terms, collaborate on customer-specific solutions
Seniority
Entry to Mid-level