Kundenbetreuer / Vertriebsinnendienst (m/w/d) in Vollzeit
Core
Central interface between customers, outside sales, and internal departments to ensure professional customer care and smooth sales processes.
Role type
Customer Service & Sales Operations Specialist
Builds
Customer service, sales support, and order management for the hospitality and gastronomy sectors
Domain
Industrial laundry and textile services
Deliverable
client delivery
Required skills
Customer relationship management, contract documentation, CRM system management, sales data analysis, MS Office proficiency, structured work approach
Preferred skills
Experience in sales operations, customer service, or related commercial functions
Responsibilities
Serve as the first point of contact for existing customers in the hospitality and gastronomy industries; process customer inquiries and create individual offers; support the outside sales team in customer care and relationship development; create contract documents, verify contract data, and accompany the entire order process; maintain the CRM system and ensure high data quality; create evaluations and support the analysis of sales-relevant KPIs; contribute ideas and actively participate in optimizing sales processes; take on organizational tasks and support exciting projects in the sales environment