Verkäufer Service / Infotheke (gn)
Core
Customer reception, consultation, appointment scheduling, and order processing for a retail service team.
Role type
Service and information desk associate
Builds
Customer service interactions and order management
Domain
Retail
Deliverable
product features
Required skills
Customer communication, appointment coordination, cash handling, order entry, complaint resolution
Preferred skills
Commercial training, retail service experience
Technologies
Point-of-sale systems, order management systems
Responsibilities
Greet customers, provide on-site and phone consultation, schedule delivery and pickup appointments, process customer complaints, handle cash transactions and invoicing, enter orders into the system and process supplier inquiries