Projektmanager CRM (m/w/d)
Core
Lead the development and continuous optimization of CRM systems to enhance sales processes and customer relationship management.
Role type
CRM Project Manager
Builds
CRM tools and sales process improvements
Domain
Manufacturing (automation, machinery, furniture damping components)
Deliverable
product features
Required skills
Project management (classical and/or agile), CRM system expertise, sales process understanding, data analysis, documentation creation
Preferred skills
Experience in interface roles between sales and IT
Technologies
SmartCRM, Salesforce, Microsoft Dynamics, SAP
Responsibilities
Analyze sales processes and implement requirements, optimize CRM tool efficiency, manage releases and testing, conduct user training, create documentation
Seniority
Mid-level, hands-on IC
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