Werkstattleiter (m/w/d)
Core
Brand ambassador and operations manager for a VW/Audi/Skoda dealership workshop, ensuring customer experience, workshop utilization, profitability, and quality standards.
Role type
Workshop Manager (IC)
Builds
Workshop operations and customer service experiences
Domain
Automotive / Service & Repair
Required skills
Automotive master certification, business acumen, financial KPI management, technical service knowledge, team leadership, organizational talent
Preferred skills
Audi workshop manager training, entrepreneurial mindset, customer orientation, continuous learning
Technologies
None stated
Responsibilities
Ensure brand promise and customer experience, manage workshop utilization, secure profitability and contribution margins, guarantee quality of work, lead and motivate the team