Telefonische Inbound Kundenbetreuung
Hybrid
Core
Inbound customer support for B2B clients via phone, handling inquiries and routing them to the appropriate department.
Role type
Inbound customer support agent
Builds
Customer service interactions for B2B clients
Domain
B2B customer service
Deliverable
client delivery
Required skills
Phone communication, German (C1), PC applications, data entry, empathy, teamwork
Responsibilities
Answering customer inquiries, routing calls to relevant departments, maintaining customer master data
