Internal Sales Representative / Mitarbeiter Vertriebsinnendienst
Core
Internal sales representative supporting field sales teams by preparing and creating technical and commercial offers, managing customer orders, and providing technical product support for industrial valves and automation systems.
Role type
Internal Sales Representative (Industrial Automation/Valves)
Builds
Commercial and technically mature offers for industrial customers
Domain
Industrial manufacturing (Oil/Gas, Chemical, Petrochemical, Energy)
Required skills
Technical product specification, offer preparation, cost estimation, CRM data management, SAP/ERP usage, customer negotiation, ISO quality documentation
Preferred skills
Experience with industrial valves/actuators, automation sector knowledge, Oil/Gas/Chemical industry background
Technologies
SAP, MS-Office
Responsibilities
Prepare and create offers adhering to technical specifications and cost constraints, assist customers with product specification and selection, negotiate with customers to determine needs, manage order processing and KPIs, maintain accurate CRM data, archive documentation per ISO quality standards, support field sales colleagues with technical and methodological advice, conduct on-site customer visits when necessary