Mitarbeiter:in Kundenservice Bank (w/m/d) | Blankenfelde
Hybrid
Core
First point of contact for customer service inquiries, appointment management, sales of banking products, and cash management at a branch.
Role type
Customer service representative (banking)
Builds
Banking services and financial products for retail customers
Domain
Banking / Retail Finance
Deliverable
client delivery
Required skills
Customer service, appointment coordination, cash management, digital tool usage, German (C2)
Preferred skills
Internal training for Sparkassenkauffrau/Sparkassenkaufmann qualification
Technologies
Online banking platforms, digital payment tools
Responsibilities
Handle customer service inquiries independently or in team, coordinate appointments for advisors, manage cash and daily branch services, assist customers with digital applications
Seniority
Entry-level to Junior