Werkstattkoordinator Fahrrad & E-Bike (m/w/d)
Core
Coordinate daily bicycle and e-bike workshop operations, ensuring timely completion of repair and service orders while managing spare parts inventory and customer communication.
Role type
Workshop Coordinator (Bicycle & E-Bike)
Builds
Repair and service orders for bicycles and e-bikes
Domain
Retail / Bicycle & E-Bike Service
Required skills
Organization, structured work approach, technical understanding of bicycles/e-bikes, spare parts management, customer communication, team coordination
Preferred skills
Prior workshop or service area experience, independent work, responsibility, calmness under pressure
Technologies
None stated
Responsibilities
Organize and steer daily workshop operations, ensure on-time completion of repair and service orders, monitor and coordinate open orders, order and track spare parts including delivery deadlines, proactively inform customers about schedule changes or delays, ensure high service quality and support complaint prevention, serve as contact person for the workshop team on organizational topics