Process Owner Kundenlogistik (m/w/d)
Core
Owns content responsibility for customer logistics processes, from loading to delivery execution, ensuring efficiency and scalability across a network of 400 trucks and partners.
Role type
Senior Process Owner (Customer Logistics)
Builds
Efficient, planable, and scalable logistics services for customers across Germany
Domain
B2B Wholesale / Logistics / Transport
Required skills
Customer logistics expertise, complex process understanding, project management, analytical thinking, KPI management, process structuring, communication
Preferred skills
Experience as Process Owner/Project Manager/OpEx, familiarity with route planning software, interest in automation and AI for efficiency
Technologies
Telematics software, Route planning software, KPI dashboards
Responsibilities
Develop and introduce uniform logistics processes, lead logistics projects, evolve route planning and telematics software, develop KPIs and reporting, act as problem solver for logistics leaders and planners
Seniority
Senior, hands-on IC
