Mitarbeiter Qualitätssicherung Reklamationsmanagement (m/w/d)
Core
Handling customer complaints, analyzing warranty requests, and overseeing quality reports for suppliers within manufacturing.
Role type
Quality Assurance Specialist (Claims Management)
Builds
Quality reports and improvement measures for suppliers
Domain
Automotive and machinery manufacturing
Required skills
Error analysis, FMEA, quality standards, measurement tools, MS Office, ERP
Preferred skills
Supplier management, production floor support, project participation
Responsibilities
Process customer complaints, analyze warranty requests, create and monitor supplier quality reports, coordinate improvement measures with suppliers, manage scrap records, support production staff on quality issues, validate test plans
Seniority
Mid-level, hands-on specialist