Niederländisch-Englischer Support - Kundenbetreuer (m/w/d) (Portugal)
Core
First point of contact for customer inquiries via phone, email, or chat, focusing on sales opportunities and providing solutions for social media accounts and marketing campaigns.
Role type
Sales Customer Support Specialist
Builds
Optimized customer experience and product adoption for social media and marketing solutions
Domain
Digital Marketing / Social Media Management
Deliverable
client delivery
Required skills
Fluent Dutch (C1), Good English (B2), Sales experience, Analytical thinking, Organizational skills, Creative thinking, Communication skills
Preferred skills
Customer service experience, Expertise in social media advertising solutions
Technologies
Social Media Platforms, Marketing Tools
Responsibilities
Identify sales opportunities and offer best-fit solutions to business contacts, Handle customer inquiries across phone, email, and chat channels, Provide individual product consultation to meet customer needs, Collaborate with customers to promote optimal product usage, Analyze customer requests regarding social media accounts and marketing effectiveness
