Back Office Gaming Support Specialist with German and English
On-site
Core
Assist players with gaming issues and report problems to improve the player experience.
Role type
Back Office Gaming Support Specialist
Builds
Player support processes and player experience
Domain
Gaming industry + Customer Support
Deliverable
client delivery
Required skills
German (fluent), English (good command), gaming experience, player empathy, understanding of player support
Responsibilities
Assist players with issues, listen to player feedback, communicate feedback to appropriate teams, work with team to improve processes