Servicemitarbeiter (m/w/d) auch als Quereinsteiger möglich!
Core
Provide competent service around customer financial matters, handle customer traffic, and support sales opportunities.
Role type
Frontline service representative
Builds
Customer service interactions and member acquisition for a cooperative bank
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Customer service, sales/cross-selling, administrative processing, cash management, digital banking promotion
Preferred skills
Adaptability, open communication, solution-oriented mindset, process thinking
Responsibilities
Conduct service tasks in customer traffic, identify and pursue sales opportunities, acquire new members and customers, manage cash and payment instruments, inform customers on electronic banking services, cover other business locations as needed