Sachbearbeitung Spedition und Logistikdienstleistung (m/w/d) Abteilung Paket in Teilzeit (20-25 Stun
Core
Administrative processing of parcel pickups, returns, and damage claims for a logistics center handling over 650,000 shipments annually.
Role type
Junior administrative specialist (logistics)
Builds
Parcel pickup coordination, return labels, and damage claim documentation for customers
Domain
Logistics and transportation
Required skills
Italian language proficiency, MS Office, organizational skills, accuracy, independence
Preferred skills
Experience in transport and logistics, English language skills
Technologies
MS Office
Responsibilities
Coordinate parcel pickup processes, process and settle pickup orders, handle customer inquiries regarding shipping and status, manage returns (label creation, shipping, billing), manage damage claims (document collection, case tracking, closure)