Kundenberater Bankwesen (m/w/d) – Deutsch – Athen, Griechenland
Core
Client Banking Specialist providing professional support to customers in the financial services sector via phone, chat, and email.
Role type
Client Service Representative (Banking)
Builds
Customer service interactions and daily banking transactions for various global brands
Domain
Financial Services / Banking
Deliverable
client delivery
Required skills
Fluent German, Good English, Customer service experience, Problem-solving, Active listening, Multitasking, Written communication
Responsibilities
Handle customer inquiries via phone, chat, and email regarding bank products and services; Assist with daily banking transactions (accounts, cards, payments, online banking); Provide accurate, secure, and compliant information according to banking regulations; Ensure high-quality customer experience and build trust; Meet service and productivity targets; Document customer contacts and maintain accurate customer data; Adhere strictly to data protection and confidentiality policies.
Seniority
Individual Contributor