Mitarbeiter Kundenbetreuung & Vertrieb (m/w/d)
Core
B2B customer support and sales representative for a flooring company, handling inquiries, orders, and campaigns for trade and DIY customers.
Role type
B2B customer service and sales representative
Builds
Flooring products (parquet and wood flooring) for trade and DIY customers
Domain
Retail / Home Improvement
Deliverable
client delivery
Required skills
B2B sales experience, telephone communication, order processing, CRM usage, MS Office
Preferred skills
Experience with parquet/wood flooring products, CRM experience (via careerplan.io/jobs/10001-1003053701-S-mitarbeiter-kundenbetreuung-vertrieb-mwd-at-retol-gmbh)
Responsibilities
Handling B2B customer inquiries via phone and email, product consultation, active sales campaigns, order processing from A to Z, handling complaints, maintaining customer data in CRM, optimizing internal processes