Sachbearbeiter Vertriebsinnendienst (gn)*
Core
Central interface for customer support, order processing, and sales enablement for a laser-cutting and bending manufacturing company.
Role type
Sales Operations Specialist (Order Processing & Customer Support)
Builds
Custom laser-cut and bent steel plates and tubes
Domain
Manufacturing (Steel Processing)
Deliverable
client delivery
Required skills
Order management, CRM management, ERP system usage, lead qualification, complaint handling, stakeholder coordination
Preferred skills
English language skills
Technologies
ERP systems, CRM systems, MS Office
Responsibilities
Manage end-to-end order processing, build and develop customer relationships, identify customer needs and prepare insights for sales teams, handle complaints professionally, maintain and qualify leads in CRM, support Area Sales Managers in daily operations