Sachbearbeiter (m/w/d) Leistung - Schadenregulierung
Core
Handling customer claims and related downstream processes including new claim intake, active claim management, and follow-up tasks like payments and recoveries.
Role type
Claims adjuster (legal)
Builds
Claims resolution and customer service processes
Domain
Insurance / Legal
Deliverable
client delivery
Required skills
legal analysis, negotiation, argumentation, structured work, customer orientation, German language proficiency, PC skills
Responsibilities
Handling customer inquiries via phone and email, conducting new claim intake, managing claim processing and follow-up (payments, recoveries, correspondence), clarifying service provider requests