Key-User / Anwendungsbetreuer SAP & CRM
Core
Support end-users and manage SAP and CRM systems for a regional media group.
Role type
Key User / Application Support Specialist (SAP & CRM)
Builds
SAP and CRM system operations for media publishing
Domain
Media & Publishing
Required skills
SAP experience, ABAP (preferred), CRM system knowledge, analytical thinking, process understanding, documentation management, user access administration
Preferred skills
ABAP, dialogCRM BDL
Technologies
SAP, ABAP, dialogCRM BDL, Teams, E-Mail
Responsibilities
Support end-users with SAP and CRM systems, handle incoming inquiries via Teams and email, manage user accounts and permissions, troubleshoot and resolve system issues, maintain documentation and licenses, act as a liaison between departments and external partners
Seniority
Mid-level, hands-on IC