Mitarbeiter Anwendungsbetreuung (m/w/d)
Core
Second- and third-level technical and functional support for carelogic's developed software solutions and ERP systems (acriba, SaniVision) in the healthcare sector.
Role type
Application Support Engineer (Second/Third-Level)
Builds
Software solutions and ERP systems for the healthcare industry
Domain
Healthcare / ERP Systems
Required skills
Application support, ticket handling, error analysis and resolution, customer communication, training delivery, documentation, software testing, interface support, SQL, Microsoft Server environment
Preferred skills
Process knowledge in nursing homes, home care, or healthcare, English language skills
Technologies
Microsoft Server, SQL
Responsibilities
Handle support tickets, analyze and resolve application errors, conduct user training, maintain documentation, test software modifications, support interface integrations
Seniority
Mid-level, hands-on IC