ERP-Support Specialist (m/w/d)
Core
Analyze and resolve customer inquiries, explain complex ERP processes, and develop solutions or workarounds for system errors.
Role type
ERP Support Specialist
Builds
ERP system stability and customer satisfaction
Domain
Enterprise Resource Planning (ERP)
Deliverable
client delivery
Required skills
ERP experience, business administration background, error analysis, solution development, knowledge sharing
Preferred skills
Office skills, IT affinity, training participation
Responsibilities
Analyze and resolve customer inquiries, explain complex ERP processes, develop solutions or workarounds for errors, prepare test scenarios, participate in training and webinars
Seniority
Mid-level, 3+ years experience