Einrichtungsleitung mit Schwerpunkt Gästeservice, Rezeption (m, w, d)
Core
Leading guest services and reception operations for a family holiday village with 80 units, managing a team of ~30 staff across three locations.
Role type
Senior facility manager (guest services & reception)
Builds
A modern family holiday village with apartments, leisure activities, and a restaurant
Domain
Hospitality / Tourism / Social services
Required skills
Hotel/tourism training, multi-year guest operation experience, hotel software proficiency, financial acumen, leadership, team management, budgeting, stakeholder networking
Preferred skills
Trainer qualification in hospitality
Technologies
SIHOT, MS Office
Responsibilities
Front-line guest check-in/out and consultation, handling complaints and service requests, managing cash flow and mail, leading and developing a 30-person team, coordinating reception, restaurant, and leisure operations, managing budgets and investments, optimizing occupancy through marketing collaboration
Seniority
Senior, hands-on IC with team leadership
