Spaceport Operations Specialist
Core
Provide leadership for housing accommodations, hotel operations, transportation, site amenities, and customer service at the Spaceport to support mission productivity.
Role type
Senior operations manager (hospitality & facilities)
Builds
Spaceport Village living and visiting accommodations, hotel operations, and transportation services
Domain
Aerospace industry + hospitality/facilities management
Required skills
hospitality operations, hotel management, team leadership, customer service strategy, safety compliance, financial monitoring, HR management, vendor management, project implementation, industrial design basics
Preferred skills
opening new operations, leading large teams (10+), high-volume complex operations, facilities in aerospace, space planning, ERP software proficiency, shift work flexibility
Technologies
Microsoft Office, Outlook, ERP software
Responsibilities
Oversee leasing/rental housing and hotel operations; monitor quality and enforce standards; train staff on customer service and problem resolution; coordinate time management and performance management; obtain bids and assist with vendor selection; create RFPOs and work orders; provide campus-wide reporting on spend and metrics; assist in building out Starbase Village with industrial design improvements.
Seniority
Senior, hands-on IC with team leadership