Bürokauffrau (m/w/d)
Core
Managing the complete order processing workflow from entry to delivery scheduling and handling complaints, while overseeing payment transactions and customer information.
Role type
Office Manager / Administrative Specialist
Builds
Order fulfillment processes and customer service interactions
Domain
Furniture retail / Home furnishing
Required skills
Order processing, Payment transaction management, Customer service, Inventory management, Scheduling and planning, MS Office proficiency
Preferred skills
Furniture industry knowledge, Sales experience, Team collaboration
Technologies
MS Office
Responsibilities
Process order management from entry to delivery, Manage payment transactions, Handle customer inquiries and complaints, Coordinate inventory movements, Plan schedules and appointments, Act as liaison between sales locations