Office Manager:in (w/m/d)
Hybrid
Core
Administrative support for members, customers, and internal operations including inquiries, billing, and data management.
Role type
Office Manager
Builds
Member services, billing processes, customer data records
Domain
Publishing / Project Management
Deliverable
dashboards & analysis
Required skills
Customer service, billing and invoicing, data entry, Microsoft Office, German (fluent)
Preferred skills
Self-organization, cross-functional collaboration, initiative
Responsibilities
Answering member inquiries via phone and email, processing customer orders and membership cancellations, maintaining customer data in IT systems, handling billing and collections, performing general administrative tasks