IT-Support Techniker - Managed Services
Core
Providing IT support and managed services for enterprise customers, focusing on Active Directory, Microsoft Exchange, Teams, SharePoint Online, and Office 365.
Role type
IT Support Technician (Managed Services)
Builds
IT infrastructure services and support for client environments
Domain
IT Services / Managed Services
Required skills
Active Directory, Microsoft Exchange, Teams, SharePoint Online, Office 365, Monitoring, Troubleshooting, Remote Support, Azure AD, Security
Preferred skills
Practical experience in service and IT infrastructure implementation, Network Administration, Service Technician experience
Technologies
Active Directory, Microsoft Exchange, Teams, SharePoint Online, Office 365, Azure AD
Responsibilities
Support and services for enterprise customers, Implementation of service concepts via monitoring and troubleshooting, Remote support for client IT professionals, Responsibility for IT systems
Seniority
Entry-level to Senior, adaptable based on experience