Bürokaufmann/-frau (m/w/d)
Core
Administrative processing of customer orders, inquiries, and complaints within an inbound order management workflow.
Role type
Administrative clerk (inbound order processing)
Builds
Customer orders, quotations, delivery notes, and invoices
Domain
Manufacturing (rubber and plastics) + administrative operations
Required skills
MS Office (Excel), CRM system basics, data entry, order processing, documentation
Preferred skills
Administrative experience, customer orientation, structured work style
Responsibilities
Handling customer inquiries and orders, verifying and processing orders/complaints, maintaining customer master data, creating quotations and invoices, supporting logistics/purchasing/accounting with admin tasks, managing email correspondence, ensuring timely order processing and documentation