Innendienstleiter Vertrieb (m/w/d)
Core
Leading and optimizing the order processing workflow from receipt to delivery, while managing customer inquiries and complaints for an existing customer base.
Role type
Sales Operations Manager (Innendienstleiter)
Builds
Order processing workflows and customer service processes
Domain
Manufacturing (Rubber and Plastic) + Sales Operations
Required skills
Team leadership, Order processing, Customer relationship management, Strategic planning, Logistics coordination, MS Office
Responsibilities
Lead and motivate the sales service team, Optimize order processing workflows, Handle customer inquiries and complaints, Coordinate with the logistics department
Seniority
Mid-level, hands-on manager